News

HotDoc online Booking now available – August 2020

Online appointments and mobile waiting room check-in are now available.

We have introduced on-line booking as an option for our patients. The best way is to download the HotDoc app onto your phone. Alternatively, you may book via this website or the HotDoc website.

A major benefit of using the HotDoc app is the ability to check in to our waiting room from your car. You will be able to see where you are in the queue. Once you are 1st in the queue you may come and take a seat in our waiting room. Due to the pandemic we only have a limited number of chairs in our waiting room. Please sanitise your hands as you enter our waiting room.

Changes to billing arrangements – May 2020

As of 19th May 2020, we will be charging a private fee for Telehealth consultations.  The maximum out of pocket gap payment (i.e. after Medicare rebate) will be $50.00.

There are exceptions to this new private billing policy:

1. If you are in a vulnerable group (see below*) you will also continue to be bulk-billed for Telehealth consultations.

2. If you have symptoms to suggest a possible COVID infection, you will be bulk-billed. (please refer to our COVID-19 section for further information)

*Vulnerable groups:

  • Commonwealth concession card or pension card holders;
  • Children under 16 years;
  • Aged 70 years or older;
  • Aboriginal or Torres Strait Islander aged 50 years or older;
  • Pregnant women;
  • A parent of a child under 12 months of age;
  • If you are immunocompromised;
  • If you have a chronic medical condition that increases your risk of COVID-19 infection.

Your GP will be able to advise you.

Influenza vaccine 2020 – April 2020

We now have stock for those patients who are eligible for the free influenza vaccine and are doing vaccine clinics at our surgery. These are undertaken under stringent safety measures.  Please ensure you have your influenza vaccine.

The eligibility criteria for free influenza vaccines in 2020 include:

  • children aged six months to younger than five years
  • pregnant women (during any stage of pregnancy)
  • all people aged 65 years and older
  • people aged six months and older with chronic medical conditions that increase the risk of influenza disease complications
  • all Aboriginal and Torres Strait Islander people aged six months and older

If you are unsure about your eligibility, please check with us.

If you are not eligible for the free influenza vaccine, please call and request a private prescription from your doctor.

Staff News – April 2020

We are delighted to welcome back Dr Mark Strelnikow who has cut short his extended leave in view of the coronavirus pandemic.

We are also delighted to welcome Polly, who has joined our team at reception.